@book{4841,
	author = {Have, Steven ten and Have, Wouter ten},
	title = {Modelos de gestão},
	publisher = {Prentice Hall},
	year = {2003},
	address = {San Pablo :},
	url = {https://www.biblioeco.unsa.edu.ar/pmb/images/libros/L128092.jpg}
}